Covid Shipping Updates & Information

Dear Customers,

Please note that there are currently many distruptions to the postal service due to the Covid pandemic. Your order may take longer than usual to arrive, please have patience. 

If you're shopping from the USA we have added a new shipping option for you at the check out. As you're well aware, shipping from outside the USA has been difficult at the moment due to restrictions across various postal services, which means we are unable to use our usual service. We are now able to ship with a USPS forwarder using accumulative packages. What this means is that it will take up to 5 days for your order to be shipped, as we will wait to be able to send multiple orders at a time. From then you can expect to receive your order in 8-11 working days, but please consider the chance of further delays.

Please note that your tracking number will only be valid as soon as the parcel is entering the USPS system. Until then the tracking number might not seem to work. As long as you receive a shipping confirmation from us your parcel is on its way.

For customers in Australia and most of South America, we have not yet found a way around the express shipping chargers. We are waiting on a solution or for these countries to loosen their postage restrictions. Apologies for the inconvenience in the meanwhile.

Thank you for your understanding, stay safe ♥ 

EC